Ha, Bill Gates, you make me chuckle

"We’ve had a lot of questions from people who weren’t really happy with the kind of service they’ve been getting from Xbox in the last few years… What are you going to do to ensure that new consoles are more reliable than previous versions"

"Gates: Well we certainly had to apologize to our uses about a number of box that had to be replaced. We did that for free for all of those people, we’ve gotten a lot of positive feedback about the way we handled it. We’ve got incredible reliability on the new work we’ve done. Our commitment is that it will be the most reliable video game box out there. People really love the Xbox because of the content, but we’ve got to make sure that the hardware never stands in the way of that."


Taken from BBC article, taken from Loot-Ninja